At this time, we are able to ship to the USA and Canada.

We offer USPS Ground and Priority Mail as shipping options. Customers can choose their preferred method at checkout.

In the continental United States, ground shipping typically takes 5 to 7 business days, while Priority shipping generally takes 1 to 3 business days. Please note that shipping times are not guaranteed, and factors such as holidays should be considered when placing your order to ensure timely delivery of your purchases.

For deliveries to Canada, please allow up to four weeks for shipping.

The Mystic Marble is not responsible for customs fees. Customers are required to pay any customs duties, tariffs, or additional taxes and fees imposed by their country.

Once your order has been shipped, you will receive an email containing the tracking number, which can be looked up through USPS or international mail.

Update***

Please check with your neighbors and your local USPS delivery center. Once the package has been handed over to USPS, The Mystic Marble will not be able to track your package beyond what the tracking number indicates.

If you receive a damaged package, please contact us within 5 days. Make sure to keep all damaged packaging and products, and take photos of them. Email those photos to us, and we will assist you in replacing your products. Thank you!

If you entered an incorrect address, please contact us immediately to change it. If you have already received a tracking number, we unfortunately cannot change the address as the order has already been shipped.

For quicker delivery, please choose Priority Mail at checkout. Please note that shipping times are determined by the mail carrier and cannot be guaranteed.